Returns & Exchanges
At AM Store, we want you to be completely satisfied with your beauty purchase. If you are not happy with your order, we offer a 30-day return policy for unused and unopened products to ensure your skin and hair receive only the best care.
Initiate Your Request
Log into your AM Store account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.
Prepare Your Package
Securely pack the unused beauty products in their original packaging, ensuring all protective seals are intact to qualify for a full refund.
Affix Shipping Label
Print the prepaid shipping label provided via email and attach it to the outside of your parcel before dropping it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects the items, we will process your refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing
